We've put together a helpful guide to services that are available over Christmas and New Year, meaning you can find help if you're finding things difficult.

With many services closed or open for reduced hours, it can be difficult to get the help that you need over the festive periods. The following services are open across Christmas and New Year, with many open 24 hours a day.

Bipolar UK's eCommunity

Our online forum is open 24/7 and is free, safe and confidential. You can join at www.bipolaruk.org/ecommunity


Available 24 hours a day, 365 days a year. You can ring them free on 116 123 or email [email protected]


A specialist mental health helpline offering confidential emotional support. Available on 0300 304 7000 between 4.30pm and 10.30pm every day of the year.


Offer a free, anonymous and confidential helpline for men who are feeling down or who need to talk or find information and support. Available from 5pm–midnight, 365 days a year. Call 0800 58 58 58 or visit www.thecalmzone.net/help/webchat

The Silver Line

A free, confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. Call them on 0800 4 70 80 90


The national alcohol helpline. If you're worried about your own or someone else's drinking, you can call free, in complete confidence on 0300 123 1110. They're open weekdays 9am – 8pm, and weekends 11am – 4pm, and are open as usual over Christmas.

CALL - Community Advice and Listening Line

This mental health information and support helpline is available 24/7 on 0800 132 737, by texting “help” to 81066, or visit www.callhelpline.org.uk. Please note this service is only available in Wales.

NHS 111

Speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. Available 24/7 by calling 111 free from landlines and mobiles.

Papyrus - HopeLineUK

HOPELineUK is a confidential support and advice service for young people under the age of 35 who may be having thoughts of suicide, or for anyone concerned a young person may be having thoughts of suicide. Call on 0800 068 41 41, text on 07786209697 or email [email protected] Opening hours are 10am-10pm weekdays, 2pm-10pm weekends, and 2pm-5pm Bank Holidays.