Policies

Confidentiality

Bipolar UK services are confidential services. We will, however, share what you tell us with someone if:

You ask us to get you help because you can't do this yourself.
We believe your life and wellbeing is at immediate risk.
We believe another person's life and wellbeing is at immediate risk.
We are told about acts of terrorism or bomb warnings.
We are told about criminal acts or the intention to undertake a criminal act.

We always want to give you as much control as possible and will explain our policy to you and tell you if we feel we might need to contact emergency services to help you access support.

Telephone calls are recorded. If you contact us by phone we will be able to see your phone number and might use this in the case of any of the above situations. If you contact us by email, we will be able to see your email address and your IP address.

Latest

Families Under Pressure

‘Families Under Pressure’ is a series of eight short films offering parenting tips featuring the recognisable voices of a host of well-known parents including Olivia Colman, Dame Jessica Ennis-Hill and Rob Brydon.
A first-hand experience of managing bipolar during Covid-19

Heidi discusses how she self-manages her mental health and the challenges that she faces during this crisis, plus offers advice on some techniques to help keep well.
Medication and weight gain

We look at the challenge of managing weight while on medication and discuss the effects some drugs can have on this.
to those lost in darkness

In light of Mental Health Awareness Week 2020 London-based composer Drexler has released the track 'Ghosts Have Arrived'.

Volunteering Policy

Complaints Policy

Vexaxious Complaints Policy

Confidentiality