Policies

Confidentiality

Bipolar UK services are confidential services. We will, however, share what you tell us with someone if:

You ask us to get you help because you can't do this yourself.
We believe your life and wellbeing is at immediate risk.
We believe another person's life and wellbeing is at immediate risk.
We are told about acts of terrorism or bomb warnings.
We are told about criminal acts or the intention to undertake a criminal act.

We always want to give you as much control as possible and will explain our policy to you and tell you if we feel we might need to contact emergency services to help you access support.

Telephone calls are recorded. If you contact us by phone we will be able to see your phone number and might use this in the case of any of the above situations. If you contact us by email, we will be able to see your email address and your IP address.

Latest

writing a mental health advance statement

It’s very likely that this will be more difficult than usual and that it may not be possible to be treated by professionals you already know.
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I am a physician with Bipolar Disorder and I learned an invaluable lesson from a patient of mine with bipolar disorder
The Coronavirus Act 2020

The emergency legislation covers many aspects of everyday life: the key provisions have received extensive media coverage but have also been the subject of some confusion
Mental illness is still met with stigma and fear

Mental illness is still met with stigma and fear although things are very slowly improving Clair writes.

Volunteering Policy

Complaints Policy

Vexaxious Complaints Policy

Confidentiality