Become a Support Line Telephone Volunteer and use your experience to help others affected by bipolar.

We have opportunities for Support Line volunteers in our central London office. Use your skills and experience to support individuals with a diagnosis of bipolar or family members/carers through reassurance, guidance and support.

What does the role involve?

  • Supporting an individual through one-to-one telephone calls
  • Participating in regular one-to-one peer supervision and with your Team Members.
  • Participating in all training required and organised by the Support Line team
  • Ensuring all records are produced on time and in good descriptive quality
  • Liaising with your Team Member to ensure any cancellations or changes are communicated as soon as possible

Benefits of volunteering as a Support Line Volunteer

  • Using your skills & experience to help others affected by bipolar
  • Being part of a team
  • Developing your confidence
  • Personal development
  • Developing transferable skills for employment, training or other volunteering opportunities.

We are looking for volunteers who have:

  • Personal experience of bipolar (i.e. must have a diagnosis of bipolar or be a family member or carer of an individual with bipolar).
  • Empathy and understanding of the needs of individuals with mental health issues.
  • Good interpersonal and communication skills and are confident speaking on the telephone
  • Reliable person and friendly
  • Organised
  • Able to reflect the values and credibility of Bipolar UK at every occasion.

Next steps:

  1. Find out more and download the full role description
  2. Download and complete the Application Form
  3. Email your application form to [email protected]

Please note: if completing our application form on an Apple Mac, please do not use the in-built Apple Preview program as a known bug prevents it from completing PDFs correctly. Please download the official Adobe Reader instead.