Welcome to Bipolar UK’s eCommunity, our online discussion forum for all individuals affected by bipolar.

Please note the house rules have been updated since our new platform launch in October 2018.  New and existing members should familiarise themselves with the house rules and in order to access the eCommunity you will be required to create a new account here.

Bipolar UK is the leading charity for the understanding and support of bipolar and related mood conditions. Following a recent review we have confirmed our commitment to peer support as an effective way to support people affected by bipolar. 

The eCommunity enables people to seek and share lived experience and to support each other in managing the condition.  The eCommunity is not a crisis service but exists to provide information and share experiences from those who know it best – people with bipolar and those that surround them.

The eCommunity is a secure and safe environment and is one of the largest mental health discussion forums in the UK. It is hosted and moderated by the charity providing you with a safe and secure space to pose questions, assist others and openly discuss the challenges and impact of bipolar.

If you are feeling unwell, please seek urgent help off line If you're not feeling safe contact the Samaritans (116 123 / [email protected]), call 999 or go to your nearest A&E department).

When registering with the eCommunity, you are agreeing to comply with the relevant policies, procedures and house rules of Bipolar UK. Noncompliance can result in removal of individual postings and/or removal of an individual accounts from the service. We would like to draw your attention to our privacy policy, and ask you to please read thoroughly before registering.

  1. When registering, you are asked for specific information including email contact details. This information is held by Bipolar UK and is not shared with any third party. For details on how we store and use this information please read our privacy policy.
  2. The eCommunity is hosted and moderated by Bipolar UK. Our moderators are there to support the thousands of eCommunity users in using the forum and ensure our policies are complied with. Please respect the role of our moderators.  Please note core moderating hours are between 8am and 8pm.
  3. The aim of the eCommunity is to provide a space for peer support for anyone affected by bipolar. Bipolar UK reserves the right to remove or edit posts that do not meet this criteria.
  4. All eCommunity members are encouraged to report and alert issues to moderators using the report button/ or “Flag” button
  5. We reserve the right to give warnings to individuals if their posts are deemed to be detrimental to the eCommunity; or to other eCommunity users on the forum; or are in breach of the House Rules. If a warning is placed onto your user account moderators will inform the user only of the reason why this action has been taken. However, please be aware that in busier times moderators maybe dealing with complex situations and notifications of warnings may be delayed.  Details of the warnings will be provided by moderators on the boards.
  6. eCommunity users cannot post links showing their personal contact details, including address; telephone numbers; personal email addresses; instant messaging details; links to personal blogs; feeds; websites; image sharing sites such as Pinterest. Any posts providing personal contact details will be removed.
  7. eCommunity users should not post photos or links to photos that show themselves or others in an identifiable way, this includes using photos of real people as your avatar.
  8. To ensure the eCommunity is inclusive and safely moderated all posts without any exception must be in English.
  9. The eCommunity is intended for people aged 18 and above. If you are aged between 16 and 18 you can use the eCommunity if you have the support and expressed consent of a parent or guardian.
  10. To ensure the eCommunity is inclusive and safe all forum users must adhere the following rules where failure to do so will result in the removal of posts and warnings:
  • show respect and allow others to have their say, be courteous to others at all times;
  • refrain from using offensive - including sexually explicit or suggestive – language;
  • refrain from using sexist or racist comments or behaviors
  • refrain from attacking; provoking; inciting; using offensive words or phrases to describe others
  • or any other language or behaviors which are likely to cause offense

11. The eCommunity is a service for individuals affected by bipolar, it is not a marketing or communication medium for companies, researchers or products. All posts of this nature will be removed and warnings will be issued

12. Links to items for sale or the promotion of commercial website is not allowed on the eCommunity. All posts of this nature will be removed and warning will be issued

13. Bipolar UK is not able to recommend individual doctors, psychiatrists or other medical professionals. This rule also applies to the eCommunity and we ask that users also refrain from doing so.

14. On occasion individuals may discuss difficult and highly personal feelings and experiences. Thoughts of suicide are, unfortunately, a challenge many of us face. Each discussion differs, but general speaking it is not Bipolar UK’s intention to remove postings because they refer to suicide. We absolutely will remove postings when for example, those postings refer to methods of suicide or promote self-harm. As a consideration to more sensitive eCommunity members we ask that you post about suicidal thoughts, self-harm or other subjects that may trigger people only in the ‘Contested’ forum area of the eCommunity.

15. Moderators routinely visit the eCommunity completing a range of tasks, including supporting individual users.  However, as mentioned in (rule 14) above, people will at times post difficult, emotional and highly personal feelings.  Therefore, we would like to draw your attention to our core moderating times, which are between 8am and 8pm.  We would also like to make you aware Bipolar UK does not have a dedicated Crisis Support Service.  Therefore, if you are in Crisis at any time, please reach out for help off line, the following support is available.

  • The Samaritans on 116 123 or email [email protected]
  • SANEline on 0300 304 7000 between 4.30pm and 10.30pm each evening. 
  • NHS 111 by dialing 111. 
  • Contact your GP Surgery for an urgent appointment, in and out of hours.  
  • If you are under the care the Community Mental Health or Crisis Team you can call them.
  • Go to a local Accident and Emergency Department and ask to see the on-duty psychiatrist.   
  • If you feel at immediate risk call 999.  
  • You may also find it helpful to access our other forms of Peer Support Bipolar UK offer such as Support Groups and Peer Email and Call Back, as part of your self-management details of which are also on our website here.
  • Personal support networks can also be valuable as a resource

16. .You may also find it helpful to access our other forms of Peer Support Bipolar UK offer such as Support Groups and Peer Email and Call Back, as part of your self-management details of which are also on our website.

17. Bipolar UK is non-partisan in matters regarding religion. Users should not promote one religion or belief over another, or suggest that the answer to someone’s problem is a certain religion, belief or religious group. eCommunity users can refer to themselves as belonging to a particular religion or belief, but it should only be for information and not to promote that religion or suggest that their beliefs make them a better person than others. We ask that all service users respect our position on this.

18. Bipolar UK is non-partisan in matters regarding politics. Users should not promote one political party or viewpoint over another, or suggest that it is the solution to a particular issue. eCommunity users can refer to themselves as supporting a particular political party or viewpoint, but it should only be for information and not to promote that position. We ask that all service users respect our position on this.

19. Confidentiality. Where Bipolar UK has a concern that an individual’s health and safety is at risk or we believe criminal action either has been committed or there is an intention to undertake a criminal action, we will remove the posting and take appropriate action making a referral to or seeking advice from the police or another front line service including for example, paramedics or social services if you consent to provide enough information on how to find you.

20. The views of individuals expressed on Bipolar UK’s eCommunity do not represent the views of Bipolar UK.

21. There are times when posts don't explicitly break the house rules but might be extreme in nature e.g expressing suicidal thoughts in a way that pushes the capacity of a peer-to-peer support community. In these cases we will always let the user know this is happening and offer support through private messages. In some cases, if users are unable to take on this feedback we may have to withdraw access to the account.

    If you require additional information, please call us on 0333 323 3880 or email [email protected]