Get support Speak to our Peer Support Line Speak to our Peer Support Line We're here to offer you practical information, advice and support by phone and email, as well as through information on our website. With advice on how to support a loved one, information on how to manage your bipolar and links to useful support services, we're here to help you. Christmas and New Year closure: Please note our Peer Support Call Back service will close from Friday 20th December and Re-open on Thursday 2nd January 2020. Please see our Pendulum blog for support options over the holiday period and don't forget our online forum remains accessible 24/7 www.bipolaruk.org/ecommunity. Changes to our Support Line Bipolar UK have adapted the Support Line to provide direct Peer Support. Therefore, the service no longer takes live incoming calls but provides the opportunity to leave a message and receive a call back from a member of the Peer Support team within 3 working days, usually less. Alternatively, you can send an email to [email protected]. If you would like a Peer Support call from a staff member or volunteer who has been affected by the illness themselves, please leave us a message or email us and we will get back to you. We can talk you through any issues you have on your mind and share our experience to help you find a way forward. The emphasis will be on self-management; using coping strategies in order to stay well. To arrange a call back, leave a message on 0333 323 3880 or email [email protected] Calls to 03 numbers are charged at no more than national rate calls to standard UK landline phone numbers starting with 01 or 02, and they must be included in your phone providers inclusive minutes and discount schemes in the same way. Please note that all Bipolar UK calls are recorded for training and quality purposes. Why have Bipolar UK changed their Support Line from receiving live incoming calls? Bipolar UK from time to time has to review the services they offer in line with capacity and the strategic direction of the Charity, which provides Peer Support for people affected by Bipolar. Consequently, by closing our live Support Line we are able to provide targeted bespoke Peer to Peer support by telephone or email. This also reduces the expectation we are a response service to Crisis support, as other agencies are better placed to offer this support such as Mental Health Services, NHS 111, GP practices and Accident and Emergency departments. You may also like to view: Your donation will help provide a range of services offering the support people need, when they need it. You can make sure there's someone at the end of the phone to listen, a nearby group to share lived experiences, a 24-hour peer forum and more. Together, we can support the person behind the diagnosis of bipolar.