Comic Relief's Tech for Good Fund allowed Bipolar UK to develop a chatbot to extend our online information and develop new ways to underpin Peer Support Services.

Charity Catalyst is hosting a Festival of Learning to celebrate and share the success of various charities in their digital developments.

This learning session will describe the development of Bipolar UK's chatbot and share the lessons learned during the turbulent year of the covid-19  pandemic.

As well as providing the usual automated Q&A the chatbot allowed us to create two new online services that became even more significant during lockdown, working from home and without our usual volunteer support.

The session is aimed at charities and small organisations who are considering a chatbot. It will not be technical in nature

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